Olivia Carter
Are you planning to buy a new freezer from John Lewis but unsure about what to do with your old one?
Worry not! Many customers wonder whether John Lewis offers a service to take away their old freezer when they purchase a new one. John Lewis, being a renowned retailer with a commitment to customer satisfaction, understands the importance of providing a comprehensive service to their valued customers.
The good news is that John Lewis does offer a service to take away your old freezer when you buy a new one from them. This convenient service not only saves you time and effort but also helps you declutter your space and dispose of your old appliance responsibly.
Here’s how it works:
- When you make a purchase of a new freezer from John Lewis, you can opt to include the ‘Take Away’ service at the checkout.
- On the day of delivery of your new freezer, the delivery team will collect your old one from the same location, be it kitchen or garage.
- The team will ensure that your old freezer is safely removed and disposed of in an environmentally friendly manner.
By choosing John Lewis, you can have peace of mind knowing that your old freezer will be taken care of while you enjoy your new appliance.
So, don’t let the thought of dealing with your old freezer hold you back from purchasing a new one from John Lewis. They’ve got you covered!
Overview of John Lewis
John Lewis is a well-known retail company in the United Kingdom, specializing in furniture, home accessories, electrical appliances, fashion, and more. The company was founded in 1864 by John Lewis and has since gained a reputation for quality products and excellent customer service.
With over 50 stores across the UK, John Lewis offers a wide range of products to cater to the needs of its diverse customer base. Whether you’re looking for a new sofa, kitchen appliances, or a stylish outfit, John Lewis has it all.
Product Range
One of the key reasons for John Lewis’ popularity is its extensive product range. The company offers a wide array of furniture, including sofas, beds, dining tables, and wardrobes, catering to various styles and budgets.
In addition to furniture, John Lewis also has a vast selection of home accessories to help you create the perfect ambiance in your living space. From decorative items like candles and vases to practical accessories like rugs and curtains, you can find everything you need to turn your house into a home.
Electrical appliances are another area where John Lewis excels. Whether you need a new washing machine, refrigerator, or television, the company offers a range of high-quality appliances from renowned brands.
John Lewis also prides itself on its fashion department, offering a diverse range of clothing, shoes, and accessories for men, women, and children. Whether you’re looking for a formal suit or a casual outfit, you’re sure to find something stylish at John Lewis.
Customer Service
One of the distinguishing features of John Lewis is its commitment to exceptional customer service. The company believes in building long-term relationships with its customers and goes the extra mile to ensure their satisfaction.
John Lewis offers a comprehensive after-sales service, including warranty and repair options for the products it sells. The company also provides expert advice and assistance to help customers make informed purchasing decisions.
In addition, John Lewis has a hassle-free returns policy, allowing customers to return products they are not satisfied with for a full refund or exchange. This policy gives customers peace of mind and demonstrates the company’s dedication to ensuring customer satisfaction.
Overall, John Lewis is a trusted retailer in the UK, offering a diverse range of high-quality products and exceptional customer service. Whether you’re furnishing your home, upgrading your appliances, or updating your wardrobe, John Lewis is a go-to destination.
Services Offered by John Lewis
John Lewis offers a wide range of services to make your shopping experience as convenient and enjoyable as possible. From kitchen appliances to furniture, you can count on John Lewis to fulfill all your home needs.
Here are some of the key services offered by John Lewis:
| Delivery Service | Have your purchased items delivered right to your doorstep. John Lewis offers a reliable and efficient delivery service to ensure that your products arrive on time and in perfect condition. |
| Installation Service | If you need help with installing your new appliances or furniture, John Lewis provides a professional installation service. Their expert team will make sure your items are properly set up and ready to use. |
| Removal Service | When you purchase new appliances, John Lewis can also help with the removal of your old ones. They offer a convenient removal service, ensuring that your old freezer or any other item is taken away and disposed of properly. |
| Product Consultation | If you’re unsure about which product to choose, John Lewis provides product consultations to assist you in making an informed decision. Their knowledgeable staff will guide you through the available options and help you find the perfect match for your needs. |
| After-Sales Support | John Lewis is committed to providing excellent customer support even after your purchase. They offer comprehensive after-sales support to address any issues or concerns you may have. Whether it’s a faulty product or a simple query, their dedicated team is always ready to assist you. |
With these services, John Lewis goes above and beyond to ensure customer satisfaction. Their commitment to quality and convenience sets them apart as a trusted provider in the market.
Old Freezer Disposal Policy
If you have an old freezer that you no longer need, John Lewis offers a convenient disposal service. We understand that getting rid of large appliances can be a hassle, so we are here to help make the process as easy as possible.
Our old freezer disposal policy is aimed at promoting responsible waste management and ensuring that appliances are disposed of in an environmentally friendly manner. When you purchase a new freezer from John Lewis, we can arrange to take away your old one.
To qualify for this service, your old freezer should be disconnected and ready for removal when our delivery team arrives with your new appliance. Please ensure that any food or other items are removed from the freezer beforehand.
We will then carefully remove your old freezer, taking it away for proper disposal. Our team is trained to handle appliances safely and will ensure that your old freezer is disposed of in accordance with local regulations.
Please note that there may be a small fee for the disposal service, which can vary depending on your location. Our delivery team will provide you with the exact cost when they arrange the removal.
If you prefer to dispose of your old freezer yourself, we encourage you to do so responsibly. Many local recycling centres accept appliances for recycling. Be sure to check with your local authorities for the nearest recycling facility.
We hope that our old freezer disposal policy helps make the process of getting rid of your old appliance hassle-free. If you have any further questions or would like to schedule a removal, please contact our customer service team.
How to Schedule Old Freezer Removal
If you are looking to replace your old freezer with a new one, you may be wondering how to get rid of the old appliance. John Lewis offers a convenient service for removing old freezers, making the process hassle-free.
Here are the steps you can follow to schedule the removal of your old freezer:
- Contact John Lewis: Start by contacting John Lewis customer service either by phone or through their website. Provide them with the necessary details about your old freezer, such as the make, model, and dimensions. This will help them assess the logistics of the removal.
- Schedule a convenient time: Once you have provided the necessary information, John Lewis will work with you to schedule a convenient time for the removal. They will take into account your availability and ensure that the removal is carried out at a time that suits you.
- Prepare for the removal: Prior to the scheduled removal, make sure to empty and defrost your old freezer. This will save time and ensure a smooth removal process. Additionally, make sure to clear a path for the removal team to access the freezer easily.
- Removal day: On the scheduled day, the John Lewis removal team will arrive at your location to collect the old freezer. They will handle the removal process with care and professionalism, ensuring that your property is not damaged during the removal.
- Confirmation: After the removal, you will receive a confirmation from John Lewis that the old freezer has been successfully taken away. This will provide you with peace of mind, knowing that the appliance has been disposed of properly.
By following these simple steps, you can easily schedule the removal of your old freezer with John Lewis. Enjoy the convenience of their service and get ready to enjoy your new appliance hassle-free!
FAQ
Does John Lewis offer a service to take away old freezers?
Yes, John Lewis does offer a service to take away old freezers. When you purchase a new freezer from them, they can arrange to have your old one collected and recycled.
How does the old freezer removal service from John Lewis work?
The old freezer removal service from John Lewis works by arranging a convenient collection time for your old freezer when you purchase a new one from them. They will then collect the old freezer from your specified location, recycle it, and dispose of it responsibly.
Is there a charge for the old freezer removal service at John Lewis?
No, there is no charge for the old freezer removal service at John Lewis. It is included as part of their delivery and installation service when you purchase a new freezer from them.
What should I do to prepare my old freezer for collection by John Lewis?
To prepare your old freezer for collection by John Lewis, you should ensure it is emptied of all food and defrosted prior to the collection date. You should also disconnect it from the power supply and ensure it is easily accessible for the collection team.
Can I schedule the collection of my old freezer from John Lewis separately?
No, the collection of your old freezer from John Lewis can only be scheduled in conjunction with the purchase of a new freezer from them. It is part of their delivery and installation service and cannot be arranged separately.
