Olivia Carter
Thetford fridge freezers are known for their reliability and efficiency, but occasionally, you may encounter an error code on the display. One of the most common error codes is code 12, which can be frustrating if you don’t know how to resolve it. In this article, we will guide you through the steps to clear error code 12 on your Thetford fridge freezer.
Firstly, it is important to understand what error code 12 on a Thetford fridge freezer means. Code 12 indicates a communication error between the fridge and the control panel. This error can occur due to various reasons, such as a loose connection, power interruption, or a fault in the control panel itself.
To clear error code 12, follow these steps:
1. Power off the fridge freezer:
Start by turning off the power to the fridge freezer. Locate the power switch or unplug the unit from the power source. This will reset the control panel and allow you to start fresh.
2. Wait for a few minutes:
Leave the fridge freezer powered off for a few minutes to allow any residual electricity to dissipate. This will ensure a complete reset of the system.
3. Power on the fridge freezer:
After a few minutes, turn on the power to the fridge freezer. Wait for the control panel to initialize and check if the error code 12 is still displayed. In most cases, the error code should be cleared by this simple power cycle.
4. Check for loose connections:
If the error code persists, check for any loose connections between the fridge and the control panel. Ensure that all wires and connectors are securely plugged in. A loose connection can disrupt the communication between the components, leading to error codes.
5. Contact Thetford customer support:
If all else fails, it is recommended to contact Thetford customer support for further assistance. They have expert knowledge of their products and can guide you through troubleshooting steps specific to your model.
By following these steps, you should be able to clear error code 12 on your Thetford fridge freezer and get it back up and running smoothly. Remember to always refer to the user manual or contact customer support for specific instructions related to your model.
Error Code 12 – Troubleshooting Guide
If you are encountering Error Code 12 on your Thetford fridge freezer, it indicates a communication error between the fridge’s control board and temperature sensor. This error can prevent the fridge from functioning properly and needs to be addressed. Follow the troubleshooting steps below to resolve the issue:
1. Power Cycling
The first step is to perform a power cycle. Turn off the fridge by unplugging it from the power source or switching off the circuit breaker. Leave it off for a few minutes to allow the system to reset. After the waiting period, plug the fridge back in or turn on the circuit breaker.
2. Check Temperature Sensor
Inspect the temperature sensor located inside the fridge compartment. Ensure that it is clean and free from any debris or dirt. If any dirt is found, gently clean the sensor using a soft cloth or brush. Check if the sensor is properly connected to the control board and secure any loose connections if necessary.
3. Control Board Reset
If power cycling and checking the temperature sensor did not resolve the issue, you may need to reset the control board. Refer to your fridge’s manual to locate the control board and follow the instructions to perform a reset. This can often clear any temporary glitches or errors.
4. Professional Assistance
If the above steps fail to resolve Error Code 12, it is recommended to seek professional assistance. Contact Thetford customer support or a certified technician who specializes in fridge repairs to diagnose and resolve the issue. They will have the expertise and knowledge to fix the problem without causing further damage to the unit.
Remember, Error Code 12 on your Thetford fridge freezer should not be ignored as it can affect the performance of the appliance. By following the troubleshooting guide, you can increase the chances of resolving the error and getting your fridge back up and running smoothly.
Step 1: Reset the Fridge Freezer
If you are experiencing error code 12 on your Thetford fridge freezer, the first step is to try resetting the unit. This can often resolve minor issues and clear the error code. Follow these steps to reset your fridge freezer:
- Switch off the fridge freezer by unplugging it from the power source or turning off the circuit breaker that supplies power to the appliance.
- Wait for at least 5 minutes to allow the unit to fully power down.
- After the waiting period, plug the fridge freezer back into the power source or turn on the circuit breaker.
- The unit will now start the reset process. Wait for a few minutes for the fridge freezer to initialize and check if the error code 12 has cleared.
If the error code persists after following these steps, you may need to consult the user manual or contact Thetford customer support for further assistance.
Step 2: Check the Power Supply
The next step in resolving error code 12 on your Thetford fridge freezer is to check the power supply. Here are some things you can do to troubleshoot the power supply:
1. Check the Power Outlet
Make sure that the power outlet you are using is functioning properly. Plug in another device to verify if the outlet is providing electricity. If the outlet is not working, try using a different outlet.
2. Check the Power Cord
Inspect the power cord for any visible damage or wear and tear. If you find any issues, replace the power cord with a new one. Ensure that the power cord is securely connected to both the fridge freezer and the power outlet.
3. Check the Fuse
Verify if the fuse in the power supply is intact. If the fuse is blown, replace it with a new one of the same rating. Make sure to follow the manufacturer’s instructions for replacing fuses.
4. Check the Circuit Breaker
Check if the circuit breaker in your home’s electrical panel has tripped. If it has, reset the breaker by flipping it to the “on” position. If the breaker keeps tripping, it may be a sign of an electrical issue and you should consult a professional electrician.
5. Check for Power Surges
If there has been a power surge or outage, it may have affected the functionality of your fridge freezer. Unplug the appliance for a few minutes and then plug it back in to reset it.
If the problem persists after checking the power supply, proceed to the next step.
Step 3: Inspect the Thermostat
The next step in troubleshooting error code 12 on your Thetford fridge freezer is to inspect the thermostat. The thermostat is responsible for regulating the temperature inside the appliance, so if it is not functioning correctly, it could cause the error code to appear.
1. Check the Display
First, check the display on your fridge freezer. If the thermostat is faulty, it may not be displaying the correct temperature. Look for any indicators of a malfunctioning thermostat, such as inconsistent readings or a blank display.
2. Test the Thermostat
To test the thermostat, you will need a multimeter. Start by unplugging the fridge freezer and removing the thermostat cover. Carefully disconnect the wires from the thermostat terminals.
Set your multimeter to the resistance or continuity mode. Place the multimeter probes on the thermostat terminals and check for any reading. If your multimeter displays an open circuit or infinite resistance, it indicates a faulty thermostat that needs to be replaced.
3. Replace the Thermostat
If the thermostat is indeed faulty, it will need to be replaced. Contact the manufacturer or a professional appliance repair technician to obtain the correct replacement part and for further instructions on how to install it.
After replacing the thermostat, plug the fridge freezer back in and check if the error code 12 has been cleared. If the error code persists, you may need to move on to the next troubleshooting step.
Step 4: Clean the Condenser Coils
The condenser coils in your Thetford fridge freezer can become dirty and clogged over time, leading to error code 12. Cleaning the condenser coils is an important step in resolving this issue. Follow the steps below to clean the condenser coils:
- Disconnect the power: Before cleaning the condenser coils, make sure to disconnect the power supply to your fridge freezer. This will ensure your safety during the cleaning process.
- Locate the condenser coils: The condenser coils are usually located at the back of the fridge freezer, behind a removable panel. Remove any screws or clips that are holding the panel in place and carefully take off the panel to expose the coils.
- Clean the coils: Use a soft brush or vacuum cleaner with a brush attachment to gently clean the condenser coils. Make sure to remove any dust, dirt, or debris that may have accumulated on the coils. Be careful not to damage the coils while cleaning.
- Remove stubborn dirt: If there is stubborn dirt or grime on the coils, you can use a mixture of warm water and mild detergent to clean them. Dip a cloth or sponge into the mixture and gently scrub the coils. Rinse the coils with clean water to remove any soap residue.
- Dry the coils: After cleaning, allow the condenser coils to dry completely before reassembling the panel and connecting the power supply. You can use a clean cloth or air compressor to speed up the drying process.
Cleaning the condenser coils should help clear error code 12 on your Thetford fridge freezer. Once you have completed this step, you can proceed to reassemble your fridge freezer and reconnect the power supply. If the error code persists, you may need to contact a professional technician for further assistance.
Step 5: Check for Faulty Wiring
One of the common causes of error code 12 on a Thetford fridge freezer is faulty wiring. To troubleshoot this issue, follow the steps below:
- Turn off the power to the fridge freezer and unplug it from the electrical outlet.
- Inspect the power cord for any visible damage or frayed wires. If you notice any issues, the power cord may need to be replaced. Contact a professional for assistance.
- Next, remove the back panel of the fridge freezer to access the wiring.
- Check all the wiring connections for any loose or disconnected wires. If you find any, carefully reconnect them to the appropriate terminals.
- If the wiring appears to be in good condition and all the connections are secure, you may need to test the continuity of the wiring using a multimeter. Follow the manufacturer’s instructions to perform this test.
- If you find any faulty wiring during the inspection or testing, it is recommended to consult a qualified technician or contact Thetford customer support for further assistance. Do not attempt to repair any wiring unless you have the necessary expertise.
Clearing error code 12 on a Thetford fridge freezer can often be resolved by checking for faulty wiring. However, if the issue persists, it may indicate a more serious problem with the appliance that requires professional repair.
FAQ
What does error code 12 on Thetford Fridge Freezer mean?
Error code 12 on Thetford Fridge Freezer indicates a fault in the communication between the fridge control panel and the fridge display. This can be caused by a loose connection or a problem with the control panel itself. It is advisable to check the connections and if the problem persists, contact a Thetford service centre for further assistance.
How can I fix error code 12 on Thetford Fridge Freezer?
To fix error code 12 on Thetford Fridge Freezer, start by checking the connections between the fridge control panel and the display. Ensure that all the connections are secure and tight. If the problem persists, try resetting the fridge by turning it off and unplugging it for a few minutes before plugging it back in. If none of these steps resolve the issue, it is recommended to contact a Thetford service centre for professional assistance.
Can I reset the Thetford Fridge Freezer to clear error code 12?
Yes, you can reset the Thetford Fridge Freezer to clear error code 12. To do so, turn off the fridge and unplug it from the power source. Leave it unplugged for a few minutes to allow any residual power to dissipate. Then, plug the fridge back in and turn it on. This should reset the fridge and clear the error code. If the error code persists, it is advisable to contact a Thetford service centre for further assistance.
Is error code 12 a common issue with Thetford Fridge Freezer?
Error code 12 is not a very common issue with Thetford Fridge Freezer, but it can occur due to various reasons such as loose connections or a faulty control panel. It is always recommended to check the connections and try resetting the fridge before seeking professional help. If the error code continues to appear, contacting a Thetford service centre would be the best course of action.
Can I fix error code 12 on Thetford Fridge Freezer by myself?
You may be able to fix error code 12 on Thetford Fridge Freezer by yourself if it is simply a loose connection. Start by checking all the connections between the control panel and the display. If any of them are loose, reseat them securely. Additionally, you can try resetting the fridge by turning it off and unplugging it for a few minutes before plugging it back in. However, if the issue persists or if you are not comfortable troubleshooting on your own, it is recommended to contact a Thetford service centre for assistance.
